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Coca-Cola - How They Fired The Brand Police

Coca-Cola’s campaign, known as the “Open” Campaign, broke from tradition by embracing creativity and consumer involvement in its branding. Instead of strictly controlling how its logo and branding were used, Coke encouraged people to use their logo in unique and personal ways, turning a once-restrictive element into a tool for engagement and community building.

What’s particularly fascinating about this campaign is how it flipped the conventional brand control narrative on its head. By letting go of strict brand guidelines, Coca-Cola invited creativity from its audience, leading to a more organic and authentic connection between the brand and its consumers. It highlights a significant shift towards valuing customer creativity and personal expression.

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Core Theme of the Campaign - 

The standout feature of the campaign was Coca-Cola’s decision to "fire" its brand police and allow unauthorized, creative uses of its logo. This approach transformed the brand’s identity into something more flexible and community-driven, showcasing a fresh, inclusive way of thinking about brand management.

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The target audience for this campaign was broad, encompassing Coca-Cola’s diverse global customer base. It particularly aimed at younger, more digitally engaged consumers who value creativity and authenticity in their interactions with brands.

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About the

Campaign -

Breaking Tradition: Coca-Cola embraced a new strategy by relaxing its tight control over how its logo could be used.

Consumer Creativity: The campaign invited consumers to reinterpret and creatively use the Coke logo in personal and unique ways.

Inclusive Approach: The decision to let go of strict brand guidelines aimed to foster a more inclusive and engaging brand experience.

Community Building: By allowing unauthorized versions of its logo, Coke aimed to strengthen its connection with consumers and build a more vibrant community.

Brand Evolution: This campaign represents a shift from traditional brand management to a more flexible and participatory approach.

Digital Engagement: It particularly targeted a digitally savvy audience who appreciate brands that value and encourage personal expression.

Cannes Lions Showcase: The campaign was featured in Cannes Lions, highlighting its innovative approach and success in engaging with a global audience.

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Reasons for Campaign Success 

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Key Learnings & Analysis

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Outline for Replicating Such a Campaign for your product

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